Enomatic Warranty Policy
WineServe is a distributor of Enomatic products and we stand behind the quality and reliability of our wine dispensing systems. To ensure the best experience for our customers, we offer a comprehensive warranty program covering parts and labor.
Warranty Coverage
Parts Coverage: All parts are covered under warranty for up to two (2) years from the date of purchase.
Labor Coverage: All labor required for warranty-related repairs is covered for up to one (1) year from the date of purchase.
Exclusions: Travel and shipping expenses related to repair work are the responsibility of the customer.
Support & Maintenance
WineServe offers complimentary remote support to assist with troubleshooting and resolving issues:
You can log a support ticket or contact us directly through our www.wineserve/support
Phone support is available at no additional cost.
On-Site Service & Additional Maintenance
Any on-site service visits for maintenance or repair work beyond the warranty coverage will require a service fee.
Fees will be based on time and travel costs associated with the visit.
For further assistance or to request support, please visit our Support Page or contact us directly.